Frequently Asked Questions
How do I purchase your Minecraft content?
Our content is available on the official Minecraft Marketplace. Simply open Minecraft, navigate to the Marketplace tab, and search for "5 Frame Studios" to find our creations.
Do you offer refunds?
Refunds are handled through the Minecraft Marketplace platform. Please contact Minecraft support for assistance with purchases.
I found a bug in your content. How do I report it?
We appreciate bug reports! Please use the contact form on this page to describe the issue in detail, including what platform you're playing on and steps to reproduce the bug.
Do you create custom Minecraft content?
Yes, we offer custom Minecraft development services for businesses, educational institutions, and other organizations. Please contact us with your requirements for more information.
How often do you release new content?
We aim to release new Minecraft Marketplace content every few months. Follow us on social media to stay updated on our latest releases and announcements.
15+
Projects Released
24h
Average Response
Contact Us
Need help with our Minecraft content? Have a question or issue to report? Click below to open a support ticket and we'll get back to you as soon as possible.
What to include in your ticket:
- • Detailed description of your issue or question
- • Which Minecraft platform you're using (Bedrock, Java, etc.)
- • Name of the content you're having trouble with
- • Screenshots or videos if applicable
- • Steps you've already tried to resolve the issue